q7777 Privacy Policy — How We Handle Your Personal Data

q7777 collects personal data across several categories, depending on the nature of your interaction with the Platform. The following table summarises the categories of personal data q7777 may collect:

q7777 collects personal data through the following channels and methods:

• Direct submission: When you register a q7777 account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings, you directly provide personal data to q7777.
• Automated technical collection: q7777's platform automatically records technical data — including your IP address, device identifiers, and session behaviour — each time you access q7777.asia. This data is collected through server logs, cookies, and analytics tools as described in Section 5.
• Third-party payment processors: When you deposit or withdraw funds via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, q7777 receives transaction confirmation data from these processors, including transaction reference numbers and payment account identifiers.
• Identity verification partners: q7777 may use third-party KYC verification service providers to assist in validating the identity documents submitted by players. These providers supply q7777 with verification results but do not retain copies of your documents beyond their contractual verification obligations.
• Fraud and risk detection systems: Automated systems monitor q7777 platform activity for fraud indicators, generating derived data such as risk scores, duplicate account flags, and suspicious activity alerts, based on patterns in your account behaviour and technical data.

q7777 processes personal data only for specific, legitimate purposes. The following table outlines each processing purpose and its legal basis:

q7777 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a fresh legal basis for the processing.

q7777 does not sell or rent your personal data to any third party. However, q7777 may share your personal data with the following categories of recipients where necessary to operate the platform and meet legal obligations:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive transaction data necessary to process your PKR deposits and withdrawals. These processors handle your financial data under their own privacy and security frameworks.
• KYC verification providers: Third-party identity verification partners receive your identity documents for the purpose of CNIC or passport validation. These providers are contractually bound to use your data only for the specified verification purpose.
• Gaming technology providers: Game studios and platform software providers may receive anonymised or pseudonymised technical data necessary to deliver their games on the q7777 platform. No personally identifiable information is shared with game studios beyond what is technically required.
• Fraud and security services: Anti-fraud and cybersecurity technology providers may receive technical data (IP addresses, device fingerprints) to help q7777 identify and block fraudulent activity on the platform.
• Gaming regulatory authorities: q7777's gaming licence requires the platform to provide player account data, transaction records, and responsible gaming information to the relevant regulatory authority upon request. Compliance with such requests is a legal obligation.
• Law enforcement agencies: Where q7777 is required by a valid legal order, court order, or applicable law to disclose player data to a law enforcement or government agency, q7777 will comply with such orders while seeking to notify the affected player where legally permissible to do so.

q7777 uses cookies and similar tracking technologies on the q7777.asia platform to ensure it operates correctly, to remember your session preferences, and to analyse how players interact with the platform. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are required for the q7777 platform to function. They manage your login session, maintain your PKR wallet state, and ensure security features such as OTP authentication work correctly. These cookies cannot be disabled without breaking platform functionality.
• Functional cookies: These cookies remember your preferences such as your preferred game category, your responsible gaming limit settings, and your language or display preferences. They improve your q7777 experience but are not strictly required for the platform to operate.
• Analytics cookies: q7777 uses analytics tools to understand aggregate player behaviour — for example, which games are most popular, how long players spend on specific pages, and what device types are commonly used by Pakistani players. Analytics data is aggregated and does not identify individual players.
• Security cookies: These cookies support q7777's fraud detection systems by tracking technical signals such as IP address patterns, login frequency, and device consistency across sessions. They help q7777 identify and block multi-accounting and suspicious login behaviour.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to log into your q7777 account or use the platform's payment functions. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience.

q7777 implements a comprehensive set of technical and organisational security measures to protect player personal data against unauthorised access, loss, destruction, or alteration. Key security measures in place include:

• SSL/TLS encryption for all data transmitted between player devices and the q7777 platform, ensuring that login credentials, payment data, and account information cannot be intercepted in transit.
• AES-256 encryption for sensitive data stored at rest, including KYC documents, payment account details, and account credentials.
• Two-factor authentication (OTP via SMS to your registered Pakistani mobile number) for account logins from new or unrecognised devices.
• Role-based access controls restricting internal access to player data to only those q7777 team members whose roles specifically require it, with comprehensive audit logging of all access events.
• Regular security assessments and vulnerability testing of the q7777 platform infrastructure to identify and remediate potential security weaknesses before they can be exploited.
• Contractual data security obligations imposed on all third-party service providers who process q7777 player data, requiring them to maintain security standards consistent with q7777's own requirements.

Despite these measures, no online platform can guarantee absolute security. In the event of a data security incident that poses a risk to your personal data, q7777 will notify affected players without undue delay through their registered contact details and will take immediate steps to contain and remediate the incident.

q7777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable gaming licence obligations and legal requirements. The following retention guidelines apply:

• Account and identity data: Retained for the duration of your active q7777 account, plus a minimum of five (5) years following account closure, as required under gaming regulatory and anti-money laundering obligations.
• KYC documents (CNIC/passport copies): Retained for a minimum of five (5) years following account closure, as mandated by the q7777 gaming licence's anti-money laundering compliance framework.
• Financial transaction records: PKR deposit, withdrawal, and bet records are retained for a minimum of five (5) years following each transaction, in accordance with gaming regulatory and financial crime prevention requirements.
• Customer support communications: Live chat transcripts and email correspondence are retained for a period of two (2) years following the date of the communication, unless a longer retention period is required in connection with an ongoing dispute or regulatory inquiry.
• Technical and analytics data: Anonymised analytics data may be retained indefinitely for platform performance purposes. Identifiable technical data (such as IP logs) is retained for a period of twelve (12) months.
• Marketing preference records: Records of your marketing opt-in or opt-out status are retained for the duration of your account plus two (2) years, to demonstrate compliance with your stated preferences.

Upon expiry of the applicable retention period, q7777 will securely delete or irreversibly anonymise your personal data in accordance with its data disposal procedures. Data subject to an active legal hold or regulatory investigation will be retained until the hold is lifted.

As a q7777 player, you hold a number of rights in relation to your personal data. The following cards summarise each right and how to exercise it:

To exercise any of the above rights, please contact q7777 customer support via live chat (10:00 AM – 2:00 AM PKT) or by email at [email protected]. q7777 will require identity verification before processing any data rights request, to ensure the request is made by the account holder and not a third party.

q7777 is strictly an adults-only platform. The Platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21. The q7777 registration process and KYC verification framework are designed to identify and prevent underage access to the Platform.

If q7777 becomes aware that personal data has been collected from an individual under 21 years of age — whether through registration, CNIC verification discrepancies, or any other means — q7777 will take the following immediate steps:

• Immediately suspend the account and freeze any associated balance pending investigation.
• Delete or securely quarantine all personal data associated with the underage account, except where retention is required for regulatory reporting purposes.
• Decline to process any withdrawal or transfer of funds associated with the account.
• Where applicable, report the incident to the relevant gaming regulatory authority in accordance with licence obligations.

q7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, gaming regulatory requirements, or q7777's internal data handling practices. Material changes to this Policy will be communicated to registered players via the email address or mobile number associated with their q7777 account, or by a prominent notice on the q7777 platform, at least seven (7) days prior to the changes taking effect.

Your continued use of the q7777 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. q7777 recommends reviewing this page periodically to remain informed of any updates. The "Last updated" date displayed at the top of this Policy reflects when it was most recently revised.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way q7777 handles your personal data, please contact q7777 through the following channels:

• Live Chat Support: Available daily from 10:00 AM to 2:00 AM Pakistan Standard Time (PKT), accessible from within your logged-in q7777 account. Live chat is the fastest route for privacy-related queries.
• Support Email: [email protected] — please include "Privacy Request" in the subject line. q7777 aims to respond to written privacy enquiries within 48 hours on standard business days.